GECU Contact Us

Contact Us

Our members are important to us! If you need immediate help from a GECU representative, please use our chat feature or call us during regular service hours.

If you have any questions or concerns, feel free to send us a message using the form below.

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MEMBER SERVICES

Local: 915.778.9221
Toll-free: 1.800.772.4328

Monday–Friday: 9 a.m.–5 p.m.
Saturday: 9 a.m.–noon

MAILING ADDRESS

PO Box 20998
El Paso, Texas 79998-0998

24/7 ACCOUNT INFORMATION

Local: 915.778.9221
Toll-free: 1.800.772.4328
TTY: 915.774.6080

GECU CREDIT & DEBIT CARD SERVICES

Cardholder support
1.800.810.2252
Activate your card
1.888.691.8661
PIN setup
1.888.891.2435
Credit card reward redemption
1.888.715.2593
https://cardrewards.gecu.com/
Credit card payment address
GECU Mastercard®
PO Box 37035
Boone, Iowa 50037-0035