To report a lost or stolen debit or credit card, please call our card services department at 1.800.810.2252. Make sure to keep an eye out on your account and purchases by logging in to your online banking account or the mobile app. If you need to dispute a transaction, let the card services department know when you report your card as lost or stolen. For more information, call 915.778.9221, toll-free at 1.800.772.4328, or chat with us now.
Need more information to prepare for homeownership? Talk to us.
Bring Your Dreams to Life
With a GECU Home Equity Loan
Our lives are different but our hopes, dreams and experiences connect us. We’re all searching for the same things — a place to call home, room to grow or a fresh financial start. Let us help you bring your dreams to life with a GECU Home Equity Loan1 and get a $500 gift card!* Enjoy our flexible terms with competitive rates and affordable payments.
Sign up for one of our upcoming Financial Education and Homeownership seminars to learn about the homebuying process, how to prepare to buy a home, how to save on closing costs, and more. Our financial coaches will answer all of your questions and help prepare you for the purchase of a new home!
We’re Here to Help With Your Homeownership Questions
What is prequalification?
Being prequalified means that a lender has determined that you will likely be approved for a home loan up to a certain amount, based on your current financial situation. To get prequalified for a home loan, you simply provide a lender your level of income, assets and debt.
What type of home loans does GECU offer?
We offer FHA, VA and conventional loans. A home loan professional will assist you in finding which one works for you.
What are the steps to buying a home?
Find a REALTOR® or real estate agent
Choose a home
Make an offer
Get a home inspection
Get a home appraisal
Finalize your loan
Close on your home loan
What do I need to provide when I apply for a home loan?
You may need the following information throughout the application process:
Two most-recent W-2s
Two most-recent federal tax returns
Pay stubs for the last 30 days
Two current, valid forms of identification (e.g., driver’s license, state-issued ID, Social Security card)
Most-recent bank statements for the last two months
Proof of any other income (Social Security, retirement, etc.)
1All loans are subject to credit qualification and approval. The property must be located in Texas or New Mexico. Certain fees and conditions apply. Membership eligibility is required. 2VA loans are offered to qualified borrowers who are serving or have served in the United States Armed Forces. Other conditions may apply. 3Assistance programs are made available through third-party entities and are subject to qualification, income criteria, home-purchase price, and property location. Other conditions apply. 4All loans are subject to approval. Rates and terms are based on borrower’s credit qualifications and are subject to change. Other conditions apply.
*The $500 gift card will be available while supplies last. The gift card will be provided following the disbursement of the home equity loan. This offer is nontransferable, is limited to only one offer per household, and cannot be used in conjunction with any other offer. This is a limited-time offer and may be withdrawn at any time.