SAFEGUARD PRIVACY

Fraud Prevention Tips

Learn how to avoid scams and prevent fraud with our tools and tips to keep your money and identity safe.

Safeguard Privacy and Security

How to prevent fraud

  • Stop and analyze: Is the seller, company, charity or organization credible? Contact the local or state consumer agencies to verify the legitimacy of the company. Verify the phone number on the company’s website.
  • Keep information safe: Scammers can email, call, text or send a message on social media asking you to verify your personal information. Do NOT give them any information, including one-time passcodes. Most reputable companies will not initiate contact to ask for your information.
  • Contact your financial institution: If you’ve given out your personal information or one-time passcode, time is of the essence. The sooner you contact your financial institution, the better.

If your information has been compromised, call GECU immediately toll-free at 1.800.772.4328, or 1.800.810.2252 after hours.

VIEW COMMON SCAMS
How to Avoid Scams and Protect Your Information

Set up account alerts

GECU debit and credit cards are automatically enrolled to receive fraud alerts via text, email or phone.1 

Add an extra layer of security by setting up additional account alerts with online banking.
 
Set up fraud alerts

Review your financial statements

Avoid financial scams by reviewing your account and credit card statements monthly to report any suspicious activity as soon as you notice it.

Protect your paperwork

Retrieve your mail promptly and use USPS mail receptacles for outgoing mail. Keep financial records, statements, tax returns, receipts, and anything else with personal information in a safe place or shred any documents before throwing them away. 

Keep devices updated

Make sure that your computer and other electronic devices have a trusted anti-virus software and that the software is up to date.

Avoid the unfamiliar: phishing scams

Do not click on unfamiliar links or links that you did not expect to receive. Don’t respond to unfamiliar messages on social media, especially if they are asking for personal information. 

Act quickly

If you think that you have been a victim of fraud or gave out your information, don’t be afraid to reach out to your financial institution immediately.
We’re Here to Help You With Fraud Prevention
  • What scams are fraudsters using today?
    Fraudsters continually change their tactics with new scams. Some of the most prevalent scams today include unemployment benefits fraud scams, romance scams, lottery scams, work scams, classified ad scams, email phishing scams, and social media scams. Learn about common scams.
  • What is phishing?
    Phishing is a tactic used by scammers to trick people into providing the password and username for their online accounts by sending links in emails or text messages that look like they are from a legitimate source.
  • What should I do if I have become a victim of fraud?
    If your account information has been compromised, contact us immediately toll-free at 1.800.772.4328.
View all online help topics

Disclosures

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1Standard text-messaging and data rates may apply through the wireless carrier. Membership eligibility is required.
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GECU is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by GECU of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from GECU.

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