To report a lost or stolen debit or credit card, please call our card services department at 1.800.810.2252. Make sure to keep an eye out on your account and purchases by logging in to your online banking account or the mobile app. If you need to dispute a transaction, let the card services department know when you report your card as lost or stolen. For more information, call 915.778.9221, toll-free at 1.800.772.4328, or chat with us now.
Scammers are trying different ways to gain access to your personal information by using tactics to prompt you to click on a malicious link. Do not click on any links that you did not initiate! The latest scam is a text falsely claiming to be from GECU asking you to click on a link to take the required actions. This is a scam. If you receive a text like this, do not respond and immediately delete the text.
If you have clicked on a malicious link or would like to learn more, click here.