• Can I get a GECU debit card today? 
    Yes, you can visit any location and speak to a representative to get an instant-issue debit card for a $5 fee.
  • How do I set up my debit card pin?
    First, make sure that your debit card is activated. You can activate your card by calling 1.888.691.8661. Then, call 1.888.891.2435 from a phone number that we have on file for you, enter your debit card number and follow the prompts.
  • How do I report my debit card lost or stolen?
    To report a lost or stolen debit card, please call our card services department at 1.800.810.2252. Remember to log in to your online banking account or the mobile app to view current transactions. If you need to file a dispute, let the card services department know when you report your debit card lost or stolen.
  • How do I dispute a debit card transaction? 
    File a transaction dispute on an unauthorized debit card charge by calling the card services department at 1.800.810.2252. For more information, chat with us now or call toll-free at 1.800.772.4328.
  • What should I do if my PIN gets compromised? 
    If your PIN has been compromised, please call 1.800.810.2252 immediately, select lost or stolen card, and notify the representative of your situation. The representative will be able to help you order a new debit card.
  • Do you offer debit cards for businesses?
    Yes! We offer business debit cards with our business checking accounts.
  • Where do I sign up to receive text and card alerts? 
    You can add an extra layer of security to your cards by signing up for text alerts and/or card alerts by logging in to your online banking accountView the step-by-step process to sign up for card alerts.

Same great debit card benefits, no matter what design you choose

Enjoy convenience, security and accessibility with these personal and business debit card features:

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Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
© 2023 Mastercard. All rights reserved.

Membership eligibility is required.
1Debit card is available with checking accounts. Certain fees and conditions apply.
2Intermittent disruptions as a result of network performance issues and outages beyond our control may delay card control service functionality.
3Standard text-messaging and data rates may apply through the wireless carrier.
4Transaction fees may be charged by owner of non-GECU ATMs.
5Under Mastercard® Zero Liability policy, you will not be liable for an unauthorized transaction, as long as you exercised reasonable care in safeguarding the card from risk of loss or theft, and upon becoming aware, promptly report the loss or theft to us; otherwise, your liability will be determined by the GECU Terms and Conditions.
6Limitations apply. See the Team Shop for details.

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