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Holiday Skip-a-Payment
Our Holiday Skip-a-payment1 offers are here! Accepting your Holiday Skip-a-payment offer today is quick and easy — it will be processed instantly after completing these simple steps!
1. Accept the skip-a-payment offer by logging in to your GECU Online Banking account or your GECU Mobile Banking account with the GECU Mobile App.
2. Once each borrower on the loan accepts through their own online or mobile banking account, a $15 processing charge will be assessed on your GECU checking or savings account for each loan payment skipped.
3. If you set up automatic payments at gecu.com, you can log in to your online banking account and update the next payment date. If you set up automatic payments using an external account, please contact the other financial institution to cancel or edit your next payment. If we set up your automatic payments from an external account, please contact us by using the GECU Chat or by calling toll-free at 1.800.772.4328.
4. Get ready for extra cash that you can use to kick off your holiday shopping early!
This offer is available until December 31, 2023 — don’t wait to accept your Holiday Skip-a-payment offer on your eligible loans!
If you don’t have access to your online banking account, you can request your online banking username and reset your password online now. For more information on this offer, please refer to the following FAQs.
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Why is my loan showing that it doesn’t qualify?Your loan may not qualify for one or more of the following reasons:
- You may have already accepted a loan extension or your available Holiday Skip-a-payment offers.
- Funds for the processing charge are not available in a GECU savings or checking account at this time.
- Loans not in good standing.
- GECU credit cards, lines of credit, the credit builder loan, and mortgage, Christmas, vacation, Fast Cash™ and business loans are not eligible.
- Loans that are modified due to financial hardship or are under GECU Credit Counseling Services do not qualify for this service.
- Loans with more than two late payments in the current year do not qualify.
- Loans that have undergone COVID modifications may not qualify.
- Your loan-to-value ratio may not meet the criteria.
- Other conditions apply. -
How can I get access to my GECU Online Banking account?You can request your online banking username and reset your password online now.
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Do all borrowers on a loan need to submit a request?Yes, all borrowers on the loan will need to complete the form in order to have the request completed. If you need help accessing your online banking account, you can request your online banking username and reset your password online now.
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Why is there a processing charge on my Holiday Skip-a-payment offer?The purpose of this charge is to cover processing costs. This charge is consistent and competitive with other financial institutions.
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When applying, I continue to receive an error message and I am unable to access my offer. What should I do?Our system undergoes maintenance during certain times. Please allow up to an hour and a half for updates to be made. After that, you can then return to our page and complete the process.
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How will I be charged for the processing fee?The charge will be deducted from either your GECU savings or checking account that you select at the moment that the form is completed.
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After I accept the offer, how will my upcoming payment be adjusted?If you set up automatic payments at gecu.com to withdraw from an account at another financial institution or from your GECU account, you can log in to your online account and update the next payment date. If you set up automatic payments using another financial institution’s bill-pay service, please contact them to cancel or edit your next payment. If we set up automatic payments for you, please contact us.